Enterprise Technical Support Services
To meet the needs of large scale enterprises with specialized technical needs, Connect IT offers specific technical support packages tailored to customer needs.
See the services provided for large scale enterprises in more detail:
- Design and implementation of technology infrastructures suited to your needs.
- Setup and management of network infrastructures.
- Setup and management of software for terminal workstations.
- Setup and management of servers according to your company's needs (eg file sharing servers , secure redundancy storage servers, mail servers , print / fax servers ).
- Connecting points of presence of your business through security enhanced Virtual Private Networks.
- Internet access bandwidth management by prioritising access for applications according to your needs (QoS).
- Firewall setup and management.
- Setup and management for Asterisk based call centers.
- Installation and management of videoconferencing systems.
- 24/7 technical support services provided through phone and email.